Salon Information

We want your visit with us to be enjoyable! Here are some of our Salon information we would like to share so you are in the know.

Cancellation Policy

We understand that life happens and always aim to be compassionate. At the same time, our service providers’ time is valuable, and missed reservations affect their earnings.

Need to cancel or reschedule?
We appreciate any advance notice—it helps us accommodate other guests and won’t impact your future bookings.

Missed Reservations:
We’ve reserved that time just for you! If we don’t hear from you and you miss your appointment, it will be noted as a missed reservation.

Same-Day Cancellations:
Notice is always appreciated. However, multiple same-day cancellations or no-shows may require same-day bookings moving forward at your provider’s discretion.

Respect Goes Both Ways:
If your appointment is ever delayed or canceled by us, please reach out—we’ll gladly review the situation. We’re here to make things right.

Other Information

Retail Returns: Returns accepted with receipt within 7 days for store credit only.
Reward Points: Earn 1 point per $1 spent. Points are redeemable on products or services and do not expire with account activity every six months.
Children: Allowed by appointment only. For safety, children cannot accompany you during services.
Returned Checks: $35 fee for returned checks. Future checks require a credit card on file.
Etiquette: Please maintain respectful conversations to ensure a comfortable environment for all.